Overview of Transactions Report

Early Access Only - This feature is currently available to customers who have signed up for the Early Access Program. To request access, fill out the following request form

Known Limitations: 

  • You can not currently set a date range for the report and by default it will download the last 24 hours of sync activity
  • Timestamp column displays dates in the GMT timezone (aka "UTC" or "Universal Coordinated Time") 
  • The report does not always display values in the Identity, Source Event, and Source Description columsn. 

At this time the report is generated by visiting a specific URL that you will receive once you agree to take part in the beta period. When you are logged in to your Bedrock portal, you will hit this URL and it will immediately download a CSV file to your computer with your Transaction Report. As noted above, it currently takes a snapshot of the past 24 hours of sync activity. 

Overview of Columns in Report

Timestamp Identity Event Description Source Event Source Description Event ID
The date and time at which the error occurred  The identity of the record that encountered the error. For example, contact
records are identified by their email address.
The type of error that occurred. Examples include “MISSING_FIELDS”,
“DUPE_RECORDS”, or “UPDATE_ERROR”.
A full description of the error that occurred, including any error information
received from the connected system (where appropriate).
 The change that caused Bedrock Data to process this record and
subsequently encounter an error.
A full description of the source event. An internal unique ID corresponding to the event.

List of Events 

Here is an overview of the Events that you will find included in this report

EventMeaning
MISSING_FIELDS
Required fields are missing, so we cannot create the desired record
DUPE_RECORDSDuplicate records detected.  Cannot process the record.
NOT_INDEXABLE
Fields required by our dedupe system are missing.  Cannot process the record.
CREATE_ERRORThe third party API returned an error when we tried to create a record.  Error details will be included in the description column.
UPDATE_ERRORThe third party API returned an error when we tried to update a record.  Error details will be included in the description column.

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