Zoho Connector - Technical Overview

Versions Supported

The Zoho CRM API is available in all editions of Zoho CRM. This is as of 10/26/2017 on their developer guide found  here

Authentication Requirements 

In order to authenticate the Zoho connector in your Bedrock Portal you will need to generate an authentication token. You can learn more about how to do this  here.

Objects Supported

Each object below may have a certain set of sub-objects. Not all sub-objects are supported by Bedrock Data so it's important to discuss any specific data points related to these objects that are important to your integration needs with our sales team. 

Object Permissions Custom Field Support Dedupe Key
User Read Yes Email
Contact Read / Update  Yes Email
Lead Read / Update / Create Yes Email
Account Read / Update / Create Yes Name
Opportunity Read / Update / Create Yes Closing Date  
Contact and Company Relationship
Task Read / Update / Create No Subject
Closed Time

API Version and Limits

The Bedrock Zoho Connector is currently using v1 of the Zoho API. 

  • Free Edition -  Max of 1000 requests per day for organization
  • Standard Edition - Max of 5,000 requests per day for organization or 250 requests per user
  • Professional Edition - Max of 10,000 requests per day for organization or 250 requests per user
  • Enterprise Edition - Max of 25,000 requests per day for organization or 500 requests per user

More on Zoho API limits can be found on their Developer Guider  here.

Important Consideration(s)

Every Connector has a set of considerations and limitations that can impact how data will flow from one system to another. These may not be the only limitations depending on your integration needs. Make sure to discuss your key integration goals with your Bedrock Data sales representative to ensure we can meet your needs. 

  • The "Title" field on contacts and leads is labeled "Designation" in the API and will therefore be displayed as "Designation" in the mapping interface.

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