What Act-On Data Can You Sync?

Included in this article

What Objects and Actions Are Supported?

Object Bedrock Object Name Permissions Custom Field Support Relationships* Required Fields**
Contact Contact Read / Update / Create Yes List List ID

* Relationships can be used to map fields from related Objects.  Learn more about how to map fields from related Objects.

* Where a 1-to-Many relationship exists between related objects, we do not recommend mapping fields.  Learn more here.

** Required fields must be mapped in Bedrock in order for records to sync as expected.  Learn more about how to best manage required fields here.

Important Functionality Notes

Object Important Notes
  • You must associate a List ID with a new any new contact records you are trying to sync to Act-On. You can either set a default value in your Bedrock Data mapping or setup a custom field on the other system for the Act-On List ID and map this field to the Act-On List ID field and when you want to sync over new contacts, just set a value for the List ID field you have created in the other system tied to Act-On. 
  • Once a new contact has been added to Act-On and added to a List, it cannot be moved to a different list. 

Now that you know what type of data you can sync, time to start mapping your fields.  Click here to learn how to get started on mapping your data.

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