Zendesk Connector Settings

To install Zendesk to your Bedrock Data portal, you will need: 

  1. Your Zendesk company URL. It often looks like this https://MYCOMPANY.zendesk.com
  2. The email you use to login to Zendesk
  3. Your Zendesk API Token. 

Here's where you will find your Zendesk API Token: 

  • Login to the agent interface
  • Click the settings icon in the bottom right hand corner
  • Under Channels in the left-hand nav choose API
  • Make sure Token Access is enabled
  • Generate a new token or copy an existing token

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